Shipping

All orders over £30 qualify for free shipping.

We ship our orders with Evri and Royal Mail. In checkout you will have an array of shipping options to choose from including most economical one - First Class Letter for around £1.50 as well as 24h and 48h Tracked Royal Mail and Postable Evri. These include home delivery, parcel store pick up (like a post office) and parcel lockers.

Custom orders including original art on canvas may require different shipping option. Please enquire for options but for most custom orders shipping will be arranged as free.

Returns Policy

Last updated March 22, 2025

Hiya! We hope you’re happy with your purchase. If not, that’s also okay :)
Our returns policy is below. We hope you come back soon.

RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely in its original packaging and Order Number, then mail your return to the following address:

Skolo Art Returns
60 Hollingbury Road
Brighton
BN1 7JA
UK

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Please use our email: skolo.art@gmail.com for postage notifications.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS
Please note that custom orders cannot be returned.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS
If you have any questions concerning our return policy, please contact us at: skolo.art@gmail.com